When I bought the laptop and tried to register it on the HP site, I found the warranty had already started 2 months ago.

HP says the problem is with the warranty slip issued by Amazon, they can’t amend warranty without amended P-slip.

I have since then been trying to get Amazon to send me a proper P-slip but I have not been successful, every time I call them I am told to wait for a few more days. Apparently the seller is not issuing the amended P slip

The laptop itself seems to be good, have been using it for 3 weeks so this is an intial feedback.

The drawbacks so far :
1. Num Lock key does not have a light so you do not know if it is On or Off
2. No backlit keyboard
3. No fingerprint scanner for quick login

The plus points:
1. Good camera
2. Good storage
3. Decent speed and battery life
4. Not too heavy

I ordered an HP 15 (fd1255TU) laptop expecting a brand-new device, but what I received was a used and defective laptop with multiple serious issues:

❌ CrystalDiskInfo showed:
• Total Host Reads: 395 GB
• Writes: 357 GB
• Power-on Count: 69
This proves the laptop was already heavily used before delivery.

❌ Windows Event Logs show activity from March 23, 2025 – FOUR months before I even placed the order.
❌ User folders were created in April 2024, clearly showing the system was used before.

🔧 Issues I faced:
• Thermal shutdown / overheating
• Battery backup less than 3 hours
• Faulty charger
• Abnormal mechanical noise inside
• Keyboard button not working
• Loose trackpad
• Warranty started 4 months before delivery

🛑 HP denied service and confirmed that this unit was already activated and used. They sent an official email saying the product falls outside of support and that I should contact Amazon for replacement.

I contacted Amazon multiple times but got no help. They rejected replacement, and now I’m left with a defective product and no solution.

📢 I’ve spent 3 weeks following up with customer support. No technician visited, and no proper action was taken. Extremely disappointed and frustrated. This was a complete failure of quality check and customer service.

👉 Avoid buying expensive electronics from Amazon without proper verification. If you’re considering buying a laptop, buy it from the official brand store or trusted outlet.

Amazon has kept a trust, loyal customer since 2013.

Amazon promise no cast emi but credit card add interest on EMI….

I pay amazon of rs 49042.93 ….And I am paying credit card of rs 16813×3 months….

Pros:

– Lightning-Fast Performance: The Ryzen 7 7435HS processor handles demanding games and tasks with ease, providing seamless gaming and content creation experiences.
– Immersive Gaming: The NVIDIA GeForce RTX 3060 graphics card delivers stunning visuals, and the 144Hz display ensures smooth gameplay.
– Long-Lasting Battery: The laptop lasts up to 6 hours on a single charge (Regular use), making it perfect for long gaming sessions or work trips.
– Ergonomic Design: The TUF Gaming A15’s rugged design and comfortable keyboard make it ideal for extended use.
– Affordable: Considering its specs and performance, this laptop is a great value for money.

Cons:

– Thermal Management: The laptop can get hot during intense gaming sessions, but the dual-fan design helps keep temperatures in check.
– Webcam Quality: The webcam could be better, but it’s not a deal-breaker for me.

Overall, the ASUS TUF Gaming A15 is an excellent choice for gamers and content creators seeking a powerful, feature-packed laptop without breaking the bank. Its performance, display, and battery life make it a top contender in its class.

Recommendation: If you’re looking for a reliable gaming laptop with impressive specs, look no further than the ASUS TUF Gaming A15.

Rating Breakdown:

– Performance: 5/5
– Display: 5/5
– Battery Life: 4.5/5
– Design: 4.5/5
– Value: 5/5

Would I recommend it? Absolutely!